Privacy Policy

Introduction and Scope

Welcome to evotaya. We are committed to protecting the privacy of our users in the Philippines. This Privacy Policy explains how we handle your personal information when you use our website and services.

This policy applies solely to the services provided by evotaya. It does not apply to third-party websites, external payment gateways, or any other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

Personal Information We Collect

To provide a secure and legal gaming environment, we collect the following categories of data:

Account and Identity Data

We collect basic registration details to establish your account and ensure you meet our eligibility criteria.

Verification Documents

To comply with "Know Your Customer" (KYC) requirements, we may request government-issued IDs to verify your age and identity.

Payment Data

We collect necessary transaction information to process your deposits and withdrawals securely through our partner payment providers.

Gaming and Transaction Activity

We record your game history and financial transactions to manage your account balance and identify irregular patterns.

Technical and Device Data

We automatically collect IP addresses, browser types, and device identifiers to optimize performance and detect multi-accounting.

Communication Records

Records of your interactions with our support team are kept to resolve disputes and improve our service.

How We Collect Data

We gather information through three primary channels:

• Directly from you: Information provided during registration, KYC verification, and support requests.
• Automatically: Data captured via cookies and server logs when you browse our platform.
• Service Providers: Data received from partner payment processors and identity verification services to confirm the validity of your transactions.

Why We Use Data

Your data is used strictly for the following purposes:

• Account Management: Creating and maintaining your user profile.
• Financial Processing: Executing deposits and withdrawals efficiently.
• Verification: Confirming your legal age and identity to prevent underage gambling.
• Security: Detecting and preventing fraud, money laundering, and the use of multiple accounts.
• Personalization: Tailoring the platform experience based on your preferences.
• Legal Compliance: Fulfilling obligations required of gambling operators in the Philippines.
• Marketing: Sending promotional offers only if you have explicitly opted in.

When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

• Essential Providers: With payment processors, verification agencies, and technical infrastructure providers who enable our operations.
• Legal Obligations: With regulatory or legal authorities when required by the laws of the Philippines.

How We Protect Data

We implement industry-standard security measures to keep your data safe:

• Encryption: Use of secure protocols to protect data during transmission.
• Access Control: Internal access to sensitive data is restricted to authorized personnel only.
• Payment Isolation: Financial data is handled through secure channels to minimize exposure.
• Continuous Monitoring: We monitor our systems for unauthorized access or potential breaches.

Cookies and Tracking

We use cookies to enhance your user experience and maintain session security. For a detailed explanation of the types of cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

You have the following rights regarding your personal information:

• Access and Correction: You may request a copy of your data or ask us to correct inaccuracies.
• Deletion and Portability: You may request the deletion of your account data or ask for it to be transferred.
• Objection and Withdrawal: You can object to certain types of processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that under Philippine anti-money laundering and gambling regulations, certain transaction and identity data must be retained even after account closure.

How Long We Retain Data

We retain your personal data for as long as your account is active. Once an account is closed, we maintain specific records for a timeframe required by applicable law in the Philippines to meet regulatory and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be closed immediately and any remaining funds will be handled according to our terms. Parents or guardians who believe a minor has created an account should report this to our support team immediately.

Cross-Border Transfers

Some of our technical and payment providers operate outside the Philippines. In such cases, your data may be transferred to these regions. We ensure that appropriate safeguards are in place to protect your information regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

Contact Us

If you have any questions or concerns regarding your privacy or the handling of your data, please reach out to us through our Support Page. Our team is available to assist you through the official communication channels provided there.